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Terms of Service

Terms and conditions for using our services

Welcome to AVIHA. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this website, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Company Information

These terms govern the sale of products by:

AVIHA
821, Sector D, Defence Colony
Ambala Cantt, Haryana – 133001
India

Contact: avihaglowcare@gmail.com | WhatsApp: +91 95885 97983

3. Products and Services

AVIHA offers premium skincare products. All product descriptions, images, and information are provided for general guidance only. We strive to ensure accuracy but do not guarantee that all information is complete or error-free. Product colors and appearance may vary from images shown.

4. Orders and Payment

  • All orders are subject to acceptance and product availability
  • We reserve the right to refuse or cancel any order
  • Prices are subject to change without notice
  • Payment must be received before order processing
  • All prices are in Indian Rupees (INR) unless otherwise stated

5. Shipping and Delivery

We ship products to addresses within India. Delivery times are estimates and not guaranteed. AVIHA is not responsible for delays caused by shipping carriers or circumstances beyond our control.

For orders in West Bengal, you may receive your products through our authorized distributor, Mr Soman Mondal (Ph: 7980721007).

6. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

  • Returns accepted within 14 days of delivery for unopened products
  • Products must be in original, unused condition with all packaging
  • Refunds will be processed within 7-10 business days of receiving the return
  • Shipping costs are non-refundable unless the return is due to our error
  • Contact us at avihaglowcare@gmail.com to initiate a return

7. Product Safety and Usage

Our products are formulated with care, but individual results may vary. Please:

  • Read all product labels and instructions before use
  • Perform a patch test before using any new product
  • Discontinue use if irritation occurs and consult a dermatologist
  • Keep products out of reach of children
  • Store products according to label instructions

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of AVIHA and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

AVIHA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

10. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ambala, Haryana.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Service or any other inquiries, please contact us:

AVIHA

821, Sector D, Defence Colony
Ambala Cantt, Haryana – 133001

Email: avihaglowcare@gmail.com

WhatsApp: +91 95885 97983

Last Updated: February 2026

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